Contact Us

For DRB Tunnel Solutions Technical Support (The Knowledge Center), complete the following form or call us at 330.645.3299. The form can be used to get technical support on our products, to contact the Website Connect™ team, to change your information or to request RMA/Repair status.

To get more advanced help with software configuration, hardware swaps, training and more, please Schedule an Appointment.

NoPileups™ Support & Training

Remote Support

If you are working with a Knowledge Center technician and have received a code for remote support, please visit our portal and enter the code where indicated. You can only initiate remote support with a code from a Knowledge Center technician.

Here for You. Always.

DRB Tunnel Solutions is strongly committed to achieving the highest levels of customer support through our Knowledge Center. To accomplish this goal, we believe in effective communication with you, our valued customers!  Learn more about our industry-leading support.